Privacy Policy

Last updated: 31/01/2026

Vertex Digital Services Limited (“Vertex Digital”, “we”, “our”, or “us”) is committed to protecting your privacy and handling personal data in a transparent, lawful, and secure manner. This Privacy Policy explains how we collect, use, and protect personal data in accordance with the UK General Data Protection Regulation (UK GDPR), EU GDPR (where applicable), and the Privacy and Electronic Communications Regulations (PECR).

1. About Us

Vertex Digital Services Limited
Registered in England and Wales
Company Number: 16980862
Contact Email: holla@thevertexdigital.com

2. Information We Collect

We may collect and process the following personal data:

• Contact details (name, email address, company name, job title)

• Business-related information provided via enquiry or contact forms

• Technical and usage data (IP address, browser type, device information, pages visited)

• Communications exchanged with us

We do not intentionally collect special category (sensitive) personal data.

3. How We Use Personal Data

Personal data is processed for the following purposes:

• Responding to enquiries and consultation requests

• Providing professional digital marketing and technology services

• Managing business relationships and communications

• Improving website functionality, performance, and security

• Complying with legal, regulatory, and compliance obligations

We do not sell or trade personal data.

4. Legal Basis for Processing

We process personal data under one or more of the following lawful bases:

• Legitimate interests (business operations, service delivery, security)

• Contractual necessity (where services are requested or agreed)

• Consent (where required, including marketing communications)

• Legal obligation (regulatory and statutory requirements)

5. Marketing Communications (PECR)

We only send marketing communications where:

• You have explicitly opted in, or

• A legitimate business relationship exists and communications are relevant

You may opt out at any time by contacting us.

6. Data Sharing & Third Parties

We may share personal data with trusted third-party service providers (such as hosting, analytics, CRM, or professional advisors) strictly for operational purposes. All third parties are required to process data securely and lawfully.

7. International Data Transfers

Where personal data is transferred outside the UK or EEA, appropriate safeguards (including standard contractual clauses) are applied.

8. Data Retention

Personal data is retained only for as long as necessary to fulfil its purpose or meet legal and regulatory requirements.

9. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.

10. Your Rights

You have the right to:

• Access your personal data

• Request correction or deletion

• Restrict or object to processing

• Request data portability

• Withdraw consent where applicable

Requests can be made via the contact details above.

11. Updates

This Privacy Policy may be updated periodically. The latest version will always be published on this page.